Frequently Asked Questions

How does Simply Halal work?

We partner with local halal restaurants to freshly prepare meals using farm-fresh ingredients. Meals are packaged according to our standards and delivered chilled directly to your doorstep, statewide.

Are the meals delivered fresh or frozen?

All meals are freshly prepared, packaged the same day, and delivered chilled (not frozen) to ensure maximum freshness and taste.

Can I order from multiple restaurants in one delivery?

Yes! You can mix and match your meals from different participating restaurants, and we'll deliver them together in one convenient shipment.

How long do the meals last after delivery?

Meals typically remain fresh for 7 days when refrigerated. We recommend enjoying your meal within this period to ensure optimal taste and quality.

What if my order arrives incorrect or damaged?

If you encounter any issues with your order, please contact us immediately through our website or customer service email. We'll address your concerns quickly to ensure your satisfaction.

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